Frequently asked questions (FAQ)

Frequently asked questions (FAQ)

How can it be trusted that no travel problem after the tickets have been reserved with you?
ferryAll, a website which has been registered legally under the control of the Department of Business Development, Ministry of Commerce, Thailand. (DBD Mark) for on line travelling expense distributions. The office is at 27, Yaowarach Road, Muang District, Phuket, Thailand. Telephone No.+66 99-318-7700. We ensure you the most safe and convenience journey from our good taking care off you.
Why can you sell half price tickets?
We are a distributor with special agreement, enable to sell half price tickets. But you shall pay extra in part of management and tax expenses. The half price tickets can be available for routes :
- Phuket
- Phi Phi
- Krabi
- Lanta
- Ao Nang
- Railay
Can the cancellation be done after the tickets have been reserved?
It can cancel. Only you send us email within 48 hours before departure. You can get full refund from us.
Is the trip time changeable after the tickets have been reserved?
It is changeable. Only you send us email within 24 hours before departure. We will set the suitable time for the trip you need.
Are there round trip transfer services?
Surely, transfer services. But you shall pay extra in services as indicated.
Have you got other services such as tour programs, hotel reservations etc?
If necessary. But it is said that this website has been registered in particular on line travelling expense distributions under the control of the Department of Business Development, Ministry of Commerce, Thailand.